Platforms

Innovation stems from Insights and Technology advances!
We have developed products in-house for both operational effectiveness and strategic leap.

Insights and Innovation

Insights are crucial for understanding the gaps in current systems and processes. They also showcase patterns between unrelated points of information (PoI) and develop the interconnections for closing the gaps. They can also show potential for converting gaps into opportunities.

Insights can come from patterns brought forward by systems (technology products) or wisdom introspected and shared by leaders.

Technology Products like analytical platforms, AI-induced conversation bots, efficiency-oriented tools, authentication-check software, and more. Technology products are also born from insights developed from learnings, observations, and loss of business and/or financial growth.

Innovation stems from Insights and Technology advances!

We have developed products in-house for both operational effectiveness and strategic leaps!

Chatzy AI

Chatzy AI is a Conversational Engagement Platform that automates customer interactions across all digital touchpoints. It enables businesses to engage customers in multiple languages, reduce costs, and enhance customer experiences with AI-driven support for sales, marketing, and service use cases.

Click here to explore and deploy your own AI Agents.

CRM

We build custom Customer Relationship Management platform with industry usage in mind and client interactions in perspective, making it easier to manage the complete customer lifecycle, collect relevant customer information, analyze customer behaviour, and create customer delight for meaningful experiences.

HRMS

An Human Resources Management Systems platform covering the entire employee lifecycle in mind to derive meaningful experiences for employees from the hire-to-quit phases while increasing HR Efficiency.

QMS

A Quality Management System software, based on the COPC framework to capture, monitor, and analyze transactional quality with a focus on driving results for our clients’ businesses rather than on the monitoring process itself.

insights

We build custom Insights interface as a unified solution for reporting and analyzing strategic and operational data for developing actionables using AI for our clients. We also collaborate with OEMs to build this as an add-on over analytic engine platforms.

tools

We build tools for operational effectivenness, developing insights, interfacing APIs for system integrations, process efficiencies, training platforms, and interface systems which optimize efforts, save costs and help clients.

We develop these tools for in-house as well as for client's integration and process effiiency requirements, as the need may be.

Chatzy features and benefits

Chatzy leverages Generative Artificial Intelligence (AI) and Large Language Models (LLMs) to comprehend queries and engage in human-like conversations.

Natural language understanding,

and multi-lingual support

High scalability and

24x7 availability

Contextual understanding with data-backed responses

Continuous learning leading to improved response accuracy

Enhanced personalisation for a delightful Customer Experience

Eliminate human error and evolving to artificial intelligence

QMS features and benefits

Chatzy leverages Generative Artificial Intelligence (AI) and Large Language Models (LLMs) to comprehend queries and engage in human-like conversations.

Compliances, Regulatory standards and Audits

- Internal and External

Continuous improvements and Process efficiencies