Digital : Social Media Management

     With the rise of new engagement channels and the prominence of the internet as an extension of the physical world, companies look to service providers to support their brand engagements and experiences across various digital channels, collect and analyze big data collected from various sources, etc.

Companies often have multiple social media accounts on many different social platforms. They need to use social media management software and a social marketing team to stay on top of their social media presence. Until recently, people tasked with social media management only focused on creating and executing plans to generate and post content. However, today’s consumers demand easy and non-disruptive customer support via social channels.

Stream offers Arcus™, a Digital Engagement CRM platform providing integrated solution for enterprises. Arcus™ enables customer support teams to serve their customers across various digital channels offering a unified view of customer engagement and a 360-degree view of the customer through deep integration with enterprise CRM.

Contact Us

If you have any questions, you may contact us via email